Facilities for Disabled & Elderly Passengers

Commitment to Accessible and Equitable Services for All Passengers

The airport recognizes the importance of providing equitable services for all passengers, particularly persons with disabilities, elderly passengers, and individuals with mobility limitations. To support inclusive accessibility, the airport has implemented facilities and infrastructure designed to accommodate diverse user needs in accordance with the principles of Universal Design.

A wide range of facilities has been provided throughout the passenger terminal and connecting areas to support accessibility, convenience, safety, and efficiency throughout the passenger journey.

Commitment to Continuous Development for Inclusive Airport Services

The airport remains committed to continuously enhancing facilities and service systems to support equitable access for all passengers, guided by principles of safety, service quality, and international standards.

Through ongoing development, the airport strives to provide a public environment where all passengers can travel with confidence, convenience, and equal access.

Source information adapted from the presentation file provided by the user.

1.Accessible Restrooms within the Passenger Terminal

Accessible restrooms are available throughout the passenger terminal and are equipped with facilities designed to ensure convenience, usability, and safety for passengers with disabilities and elderly users. Facilities within accessible restrooms include:

  • Accessible toilet fixtures

  • Grab bars and support rails adjacent to toilet areas

  • Accessible wash basins

  • Mirrors and restroom amenities positioned for convenient access

  • Emergency assistance buttons and visual alert systems

  • Sliding doors with clearly visible accessibility signage

These facilities are intended to enable passengers to use restroom services safely, independently, and comfortably.

2. Elevator Systems and Accessible Circulation Facilities

The airport provides accessible elevators within the passenger terminal and parking buildings to facilitate convenient movement between different areas. Elevator systems are equipped with accessibility features designed to support passengers with special needs, including:

  • Elevator buttons with Braille characters and color-coded indicators

  • Audible floor announcements and door opening/closing notifications

  • Elevators within parking structures to support inter-floor accessibility

These provisions help ensure safe and convenient circulation throughout airport facilities.

3. Accessible Ramps and Wayfinding Systems

Accessible ramps are provided at key locations throughout the passenger terminal, including terminal access areas and connecting circulation zones, to support passengers using wheelchairs and individuals with mobility limitations. Additional safety and wayfinding elements include:

  • Handrails along ramp areas

  • Warning surfaces at ramp entry and exit points

  • Anti-slip flooring for enhanced safety

  • Tactile paving and warning blocks for visually impaired passengers, connecting to key service points within the terminal

These accessibility measures help minimize mobility barriers and promote efficient access to airport facilities.

4. Designated Parking Spaces for Persons with Disabilities

The airport provides designated parking spaces for persons with disabilities at the front of the passenger terminal and within parking structures. Clear directional and identification signage is installed to facilitate convenient access to terminal facilities.

In addition, elevators within parking buildings are available to support vertical circulation for persons with disabilities, elderly passengers, and travelers requiring special assistance.

5. Support Services and Passenger Assistance Facilities

To ensure comprehensive and inclusive passenger services, the airport provides a range of facilities and support services for passengers requiring special assistance, including:

  • Accessible information counters

  • Wheelchair lending service points

  • Dedicated seating areas for persons with disabilities within passenger waiting areas

  • Accessible drinking water dispensers

  • Dedicated immigration channels for persons with disabilities

These services are intended to enhance convenience and improve the travel experience for all passengers.