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Wheelchair Service

Wheelchair Service and Special Assistance Facilities at Suvarnabhumi Airport
Suvarnabhumi Airport provides wheelchair service and special facilities for passengers who require special assistance.

Before Check-in (For Airport users)
A wheelchair service point is available at Level 4, Gate 2, in front of Row C.
Wheelchairs are available free of charge. Passengers are requested to present an ID card, passport, or driver’s license at the service point.
The usage period is up to 3 hours after receiving the wheelchair.
Please note that wheelchairs provided at this service point cannot be taken into the restricted area of the airport.
After use, please return the wheelchair to the service point.

After Check-in (For Passengers)
Passengers who need a wheelchair after check-in to enter the restricted area are advised to contact their airline staff for assistance.
Passengers using wheelchairs from airline and one accompanying person can use the Fast Track lane after check-in.

Special Assistance Facilities
In addition, Suvarnabhumi Airport provides various facilities for passengers requiring special assistance, including:
• Accessible entrances and exits
• Seating areas and wheelchair spaces
• Accessible restrooms
• Parking spaces near the terminal at Car Park Zones 2 and 3
• Pick-up and drop-off points at Level 4, Gates 1, 4 and 6
• Information counters
• Tactile paving for visually impaired passengers

Suvarnabhumi Airport is committed to providing services for passengers requiring special assistance under the principle:
Safety is our standard, service is our heart.

The step-by-step guide for borrowing a wheelchair is available at : https://youtu.be/WZAw47VLAWY?si=WH-XyBddVkZJyB2K

Entrance 2
Main Terminal , Floor: 4 , Zone: Departure , Area: Public
Thursday
24 hours