3 Easy Steps to Claim VAT Refund at Chiang Mai International Airport, International Passenger Terminal

Step 1: Purchase of Goods
• Purchase goods from stores displaying the symbol.
• Buy goods totaling at least 2,000 Baht (including VAT) per person, per store, and per VAT refund application on the same day.
• Request the store to prepare a VAT refund application (Form P.P.10) on the day of purchase and show your travel document used for entry and exit from the Kingdom, so that the store can include your passport number on the tax invoice.
• Currently, the VAT refund system for tourists has transitioned to a digital format using Blockchain technology, allowing many vendors to issue Form P.P.10 electronically instead of on paper. Therefore, you may receive both types of applications. Please keep all forms, whether paper or electronic, for your VAT refund request.

Step 2: Customs Procedure
• Before CHECK-IN, present the purchased goods at the Customs Office located at the entrance to the international departure area on the first floor.
• If the total purchase is 20,000 Baht or more, bring the goods and Form P.P.10 along with the tax invoice for the customs officer to certify the paper application or electronically for the electronic application on the day of departure.
• Please remember to show luxury goods at the VAT refund counter again. Failure to obtain certification from customs officials will result in the loss of the right to claim a VAT refund.

Step 3: Claiming the Refund
• Request a VAT refund at the VAT Refund Office (after passing through immigration) in the international departure lounge on the second floor.
• You can request a refund using:
• Certified paper and electronic Form P.P.10 (Trip by Trip), and
• All original tax invoices.
• Alternatively, you can request a VAT refund via the Thailand VRT Application on your mobile phone.
• For luxury goods in the 10 categories, you must present the items to the Revenue Officer. The 10 categories of luxury goods include jewelry set in a mounting or ornamental items, gold ornaments, watches, sunglasses, pens, portable phones or smartphones, laptops, handbags, wallets, and belts (excluding luggage) with a purchase value of each item at least 40,000 Baht, or items that can be carried with you while traveling with a purchase value of at least 100,000 Baht per item.
• If the VAT refund is not more than 30,000 Baht, it will be refunded in cash (Thai Baht) or through e-wallet, credit card, or debit card.

Note:

• The Revenue Department considers VAT refunds based on the trip-by-trip principle. Goods purchased during one trip cannot be combined to claim refunds in another trip. You must claim the VAT refund for the trip in which the goods were purchased.
• If you do not have sufficient time to claim the VAT refund at the airport, please complete the information in the right-hand section of the application form and send the application along with the original tax invoice by mail within 60 days from the first date of purchase to the VAT Refund Management Group for Tourists, Revenue Department.
• You can also claim a VAT refund by yourself through the “Thailand VRT” application or through Kiosks (for e-P.P.10 only), and the refund amount must not exceed 30,000 Baht (cash refunds are not available).